At Paused, we believe confidence comes from clarity.
This FAQs page is designed to answer practical questions about our supplements, subscriptions and everyday use. For deeper insight into how we think about longevity, cellular health and formulation, you can explore our Clear, Considered Guidance.
Getting Started With Paused
Can I take all Paused supplements together?
Yes. Paused supplements are designed to complement one another and can be taken together as part of a balanced daily routine. Each product supports different aspects of everyday wellbeing, allowing you to tailor your approach over time.
If you are pregnant, breastfeeding, taking prescription medication or under medical supervision, we recommend checking with a healthcare professional before starting any new supplement.
Are Paused Supplements suitable for men?
Yes. Paused supplements are suitable for adults of all genders. Our formulations support fundamental nutritional functions such as energy metabolism, cognitive function and cellular health — systems that matter regardless of gender.
Are Paused supplements suitable for long-term use?
Yes. Paused supplements are formulated for everyday nutritional support and are commonly used as part of a longer-term wellbeing routine. They are designed to fit into consistent, daily habits rather than short-term cycles.
Can I open the capsules rather than swallow them whole?
Yes. If you prefer not to swallow capsules whole, they can be opened and mixed into a small amount of cold food or drink, such as yoghurt or a smoothie.
To protect ingredient integrity, avoid adding the contents to hot food or drinks.
Do Paused supplements replace a healthy diet?
No. Paused supplements are intended to complement a varied, balanced diet and healthy lifestyle — not replace them. They exist to support nutritional intake where everyday diets may fall short.
How long does it take to notice the benefits of Paused supplements?
Paused supplements support normal bodily functions and nutritional status. Because they are designed for consistent, everyday use, changes are often gradual and build quietly over time rather than appearing immediately.
How do I know which Paused products are right for me?
Start with your everyday needs — such as energy, focus, sleep or overall wellbeing. Each product page and our ingredient glossary are designed to help you choose with clarity rather than complexity.
Many people begin with one core product and build from there.
Why choose Paused?
Because wellbeing works best when it’s consistent, not urgent.
Paused is built around simple formulations, intentional choices and support that fits into everyday life.
Simple. Intentional. Paused.
Subscription Questions
How do I login to my account to manage my subscription?
If you have an account: Click/tap 'account' in the menu bar and enter your login details. If you have subscribed to Paused Limited you will be able to manage your subscriptions through your accounts profile.If you do not have an account: You are able to manage your subscription through the link provided in the email confirmation. This link is only valid for 7 days; however, you will be able to resubmit your email to retrieve a new link.
Will the price always be the same?
Yes. The price you got at the time you set up the subscription is locked in for the duration of the subscription.
Do subscriptions come with free shipping?
Yes. Free shipping is available on subscriptions.
Can you cancel or pause whenever you like?
Yes. This is a no strings, no commitment subscription. You can cancel or pause your subscription whenever suits you.
How to add a product to an existing subscription?
- In your account profile, click Manage Subscriptions
- Choose the subscription you want to edit and click See More Details
- Choose the product you wish to add and click Add Product
- Choose the quantity
- Confirm Add Product
- The new product will now show in your upcoming orders
How to Pause subscriptions?
- In your account profile, click Manage Subscriptions
- Choose the subscription you want to pause and click See More Details
- From here, you will see your subscription details including the options to Pause and Cancel Subscription
- Click Pause
- The product will now show as subscription paused
How to cancel subscriptions?
- In your account profile, click Manage Subscriptions
- Choose the subscription you want to cancel and click See More Details
- From here, you will see your subscription details including the options to Pause and Cancel Subscription
- Click Cancel
- The product will now show as cancelled
Menopause, Perimenopause & Life Stage
Are Paused supplements suitable during perimenopause and menopause?
Yes. Paused supplements are often used during perimenopause and menopause to support everyday nutritional needs during this stage of life. They are designed to sit alongside lifestyle measures such as diet, sleep and movement.
Can I take Paused supplements alongside HRT?
Many people choose to use food supplements alongside HRT as part of their broader wellbeing routine. If you are taking HRT or other prescription medication, we recommend speaking with a healthcare professional before introducing any new supplement.
Cellular Health & Healthy Ageing
What do you mean by “cellular health”?
Cellular health refers to how well the body’s cells function and maintain themselves over time. Healthy cells support essential processes such as energy production, metabolic activity and protection from oxidative stress.
How does cellular health relate to healthy ageing?
As part of the natural ageing process, changes occur at a cellular level. Supporting normal cellular function through nutrition and lifestyle is widely recognised as an important foundation of healthy ageing.
Do supplements play a role in healthy ageing?
Food supplements are not a substitute for a balanced diet or healthy lifestyle. However, targeted nutritional support can help maintain normal bodily functions that contribute to overall wellbeing as we age.
For a deeper explanation, please go to our Clear Considered Guidance section
Learn More
Explore detailed information about the ingredients in our products.
Still curious?
If there’s something you’d like more clarity on, we’re here to help. Our team is always happy to provide thoughtful, straightforward guidance.
You can reach us at support@paused.com, and we’ll get back to you as soon as we can.